Feb. 2008

STORE PAGING: STOP IT! - In Wichita Falls, Texas Wal-Mart is one of the biggest offenders. Maybe this is just because they have the big stores. Lowes and Home Depot are bad actors, too!

As a customer, I have absolutely no interest in hearing continuous instructions to employees pounding away at my eardrums while I'm trying to shop. At the Wal-Mart it was "Pierre and Percy (not their real names) report to the training room...Pierre and Percy report to the training room". How embarrassing for Pierre and Percy!

Why don't these businesses invest in more two-way radios with EARPHONES? With all employees equipped with radios and EARPHONES, they can send and receive all the instructions they want, and I can shop in relative peace!

Or how about the gadget shown above? Now, stores that feel they just have to page can equip their employees with these sound-powered hearing aids. Now the person paging need only whisper, and only the specially-equipped employees will be able to hear it!

Now, I understand the need to be able to page during an emergency, and for customer paging. I need to know when the fratastatic wobulator has been installed on my vehicle and it's ready to picked up.

Or, maybe little Johnny has lost his parents and the reunion can only be set up with a little store-wide paging. I understand all of this.

But customer-related paging is minimal where I come from. The bulk of it is "Percy & Pierre to the training room" type stuff.

Now I've already been scolded over this attitude. I've been told that there's no way a large store can function without paging.

My response: Not my problem! Cut it out!

73,

WF5TX